Good Evening, Kim!

Status Update

Operationally in really good shape. Image generation upgraded to the new Nano Banana 2 model. Added 4 colorful quick prompt buttons on the mobile home screen to get users right into core features. Tons of small UX fixes across the board (hidden error messages users don't need to see, project/document issues, task bugs). Major email client improvements continue with the goal of making it as good as a standalone email client. Getting close. Thread-aware email replies added. Calendar event creation bug fixed. Google OAuth scopes cleaned up for verification review. Safari/WKWebView chunk load error fix deployed. Clipboard paste support added for screenshot uploads. Onboarding flow enhanced with a skip option. Triage log still live at dev.getoperly.ai.

Status Update

In really good shape. Basically ready for live user testing. AI-driven on both the front end and back end, with multi-modal support through email and widget chat. Smart RAG search with intent-based knowledge base search can intelligently search through 604 pages of KB documentation. Once validated with real users, the system will be duplicated for Operly.

Recent highlights: Graduated 3-stage follow-up lifecycle before auto-close. AI can now resolve tickets directly. Real-time ticket sync and ticket resolved email notifications added. Widget transparency improvements, queue visual themes, and escalation handling improvements deployed. Internal notes feature built out.

Status Update

Back on the rebuild after a brief pause. Picked this back up and now focused on achieving full feature and aesthetic parity with the original app. The new architecture is in place, and the priority is making sure everything from the first version carries over cleanly before adding anything new.